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RESUME

Highly creative and naturally artistic Graphic Designer with over fifteen years experience utilizing Adobe Creative Suite specializing in Photoshop and In Design. Coupled with seven years experience as a Technical Writer developing documentation, user manuals, and technical service guides proficient in Microsoft Word and PowerPoint. Strong conceptual and design skills, broad-based computer skills, and excellent writing skills create a powerful combination to deliver innovative solutions to visual communications challenges. Building strong brand identity emphasizing product value in the form of high-quality print and digital graphics on multi-media platforms.

Professional ​Summary​​
 

Work Experience
 

Lead Technical Writer / Marketing 02/2015 - 11/2019
Fidelity Flight Simulation Incorporated (F2Si), www.F2Si.net, Pittsburgh, PA 

Technical Writer
Accomplishments

Successfully authored, illustrated, and delivered eight (8) technical documents in the form of flight simulator Operator User and Maintenance manuals, in support of multiple flight simulation projects consistently meeting deadlines and requirements.

  • Collaborated with cross functional teams to gather information and define requirements. Tested application User Interface to provide feedback to development team.  

  • Transformed document data into informative self-paced end-user training material for Flight Instructor Operators and Device Maintainers for better product usability.

  • Effective member of the Business Development team, successfully prepare responses to solicitation types such as, RFP, RFI, ROM, and sources sought, resulting in the response of six (6) new contract awards.

Graphic Design / Marketing
Accomplishments

 Extensive experience with Adobe  Photoshop, In Design, and Microsoft Publisher.  Utilized desktop publishing skills to develop marketing material in-house, eliminating the company's need to outsource, successfully created and produced digital graphics and design layouts for manuals, printed brochures, and online marketing material. 

  • Effective member of the Marketing team planned and develop marketing strategies to drive leads, increase customer outreach, and expand company brand awareness.

  • Executed marketing campaigns through online content, social media, and email newsletters, as well as brochures, fliers, and other print materials from concept to completion. 

  • Designed, wrote, disseminated, and tracked press releases which were published online and in print publications.

  • Filmed and produced motion video demonstrating simulation device in motion

Skills

Adobe Creative Suite

  • Photoshop

  • InDesign

  • Illustrator

  • Dream Weaver

  • After Effects

  • Premier Pro

  • Flash

Microsoft Office

  • MS Word

  • Publisher

  • Power Point

  • SharePoint

  • Visio

Other Skills

  • Cinema 4D

  • Autodesk 3D Studio Max

  • Quark Xpress

  • HTML

  • CSS

  • Camtasia

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Technical Writer / Editor 06/2013 – 07/2014
MicroTech, www.MicroTech.net, Langley AFB, Langley, VA: Telecommute

“Conscientious and reliable, verified excellent resource as a Technical Writer for any software or system development life cycle project.”

- Jim Wright   

  Program Manager

MicroTech

Secret Clearance: Contractor for United State Air Force (USAF) Air Combat Command (ACC)/A7 
Successfully authored, produced graphic content, and delivered 4 USAF technical documents: ESST Research and Requirements document; ESST User Manual; and ESST Technical Service Manual in support of 2 on-line geospatial applications for the Air Force GeoBase ESS Tool and AFCENT EXAMP Tool Development Teams on time within short time constraints.

  • Maintained excellent communication, publishing (including technical writing, editing, and documentation), and organizational skills with proficiency in MS Office programs and Adobe Creative Suite products to coordinate and establish application development documentation.

  • Expertise in gathering information from research, hands on application testing, existing documents, and interviewing government SMEs successfully translated information into simple language for all levels of users to follow

Communications Coordinator 01/2011 – 03/2013

MicroTech, www.MicroTech.net, Langley AFB, Langley, VA     

Secret Clearance: Contractor for USAF Headquarters ACC Geospatial Program     
Coordinated Geospatial Communication and Outreach support tasks as part of the AirCombat Command (ACC) GeoBase Plans and Programs Group, providing cross-cultural communications management to virtual team located at 15 U.S. Air Force (AF) installations. Coordinated and facilitated multiple internal and virtual program meetings. Maintain meeting coordination and invitations, historical meeting documentation, as well as mange supportive meeting PowerPoint slides provided by team members utilizing program’s SharePoint site.

  • Well-developed interpersonal skills effectively maintained enhanced communication with stakeholders at multiple levels to include leadership establishing rapport with virtual team members, staff, and outside vendors.

  • Created the program’s map viewer help tutorial to assist users with becoming familiar with the changes of the new web viewer.

  • ​Maintained USAF ACC GeoBase Program Portal page using HTML and CSS coding

  • ACC/A7 Portfolio Manager for the ESRI software products and training, providing software and training. Compiled and wrote the standard Enterprise License Agreement (ELA) Playbook for the ACC GeoBase community which provided guidance to virtual team members on the processes and procedures to request software products, training and customer support. Manage and track license requests and provision files for the entire ACC GeoBase program as well as managed training requests.

  • Published portfolio management guidance, program quarterly newsletter, online map viewer help tutorial, strategic communications, and continuity for virtual team. 

  • Wrote Strategic Communications Plan for the Operations Plan in support of upcoming transition of the program consolidation. Produced an effective Continuity plan for the program’s virtual team to be successful upon personnel changes. 

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Developed from concept to completion the layout and graphic material for quarterly newsletter, "Beyond Coordinates" using Adobe InDesign and Photoshop which highlighted articles from installation Geographical Information Offices (GIO).

Design highlight: produced NASCAR driver #24 Jeff Gordon Crew Chief Eric Gustafson’s hero card in Adobe InDesign.

Graphic Artist 07/2010 – 03/2011 

Drive-In Web Design & Marketing (Freelance), Virginia Beach, VA

Applied desktop publishing skills to compose graphics and written content for on-line motorsport consulting firm in the form of logo design, banner ads, website design, printed material, presentations, and proposal writing. Website design and revision using HTML coding in Front Page and Adobe Dreamweaver.  

 

Adobe Creative Suite

  • Photoshop

  • InDesign

  • Illustrator

  • Dream Weaver

  • Flash

Marketing Supervisor 01/2002 – 11/2009 

David Lawrence Rare Coins, Virginia Beach, VA   

Accumulated over 7 years extensive experience with Photoshop, Quark Xpress, and HTML coding to effectively maintain marketing strategies from concept to completion within prescribed budget of $300K creating a strong brand presence implementing cross-media marketing resulting in steady increase of sales and online bidding. 

  • Produced monthly printed catalog listing thousand of available items before fully transforming to an online listing.

  • Conceptualized and managed marketing campaigns from concept to completion creating a strong brand presence in both print and web formats. 

  • Created camera ready ad layout in Quark Xpress for direct mail promotions and ad placement in leading industry trade publications 

  • Produced digital graphics replicating print ads into banner ad placement in trade publication websites using Photoshop for to provide a strong, visible on-line presence.

  • Edit numismatic reference material for republication into new editions

  • Developed a method to transfer numismatic reference material from print form to digital format to post in Word Press blog

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Education & Training

2011-2013 Bachelor of Science in Project Management and Administration ITT Technical Institute, Norfolk, VA  

2010-2011 Associate of Applied Science in Visual Communication ITT Technical Institute, Norfolk, VA       

Accomplishments    

  • 2011: Digital Pre-press course project “My Evolution of Design”  created in Adobe InDesign
    resulted in classroom showcase at ITT Technical Institute

     

  • 2011: Modeling in 3D course final project “Lighthouse” modeled and rendered in
    Autodesk 3D Studio Max resulted in course feature at ITT Technical Institute

     

Virginia Beach Public Schools Adult Learning Center, Virginia Beach, VA: 18 Instructional Hours      

HTML Web Page Development course   Programming Languages: HTML


Tidewater Community College Visual Arts Center | Portsmouth, VA, Computer Graphic coursework 

Accomplishments

  • "Rope Burns" published in 2001 Tidewater Community College “340 High Street” annual magazine, Computer Graphics II course imagery created in MetaCreations' Infini-D 3d
     

  • "Can Opener " published in 2001 Tidewater Community College “340 High Street” annual magazine, Computer Graphics II course imagery created in Adobe Illustrator using gradient mesh tool

 

ITT Technical Institute Multimedia Capstone Project

ITT Technical Institute Multimedia Capstone Project

Play Video

Demo Reel from ITT Capstone project. 

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